Return & Refund Policy

At Jolissea®, your satisfaction is our top priority. We stand behind our products and are confident you will love your purchase.

90-Day Money-Back Guarantee

We offer a 90-day risk-free guarantee. If you are not satisfied with your purchase, you may request a return within 90 days of receiving your order.

Eligibility for Returns

• Items must be in good condition
• Must be returned within 90 days of delivery
• Proof of purchase is required

How to Request a Return

To initiate a return, please contact our support team at:

Email: support@jolissea.com

Include your order number and reason for return. Our team will guide you through the process.

Refunds

Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed back to your original payment method.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Non-Returnable Items

• Items damaged due to misuse
• Items returned after 90 days

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will replace it or issue a full refund at no extra cost.

Late or Missing Refunds

If you haven’t received your refund yet, please check your bank account and contact your payment provider. If the issue persists, contact us at the email above.

Contact Us

If you have any questions about our return policy, please contact us:

Email: support@jolissea.com